Privacy Policy

Effective Date: 6th November 2025

Website: www.onlinecakestudio.com

Contact: +91 75500 11381 | support@onlinecakestudio.com

At Online Cake Studio, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit or make a purchase from our website or mobile application.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

• Full Name
• Email Address
• Phone Number
• Delivery Address
• Payment Details (processed securely via third-party gateways)
• Special Instructions for Orders

b. Non-Personal Information

• Browser type, IP address, operating system, and access time
• Cookies and similar tracking technologies

c. Uploaded Media

If you upload a custom cake image or design for enquiry or order purposes, we securely store that file only for internal processing.

2. How We Use Your Information

• Processing and delivering your orders
• Communicating confirmations, updates, and support information
• Customizing product recommendations and promotions
• Improving website functionality and customer experience
• Preventing fraud and ensuring data security

3. Cookies

We use cookies to keep your cart active, remember your preferences, and analyze site performance. You can manage cookies through browser settings, though disabling them may limit certain features.

4. Data Security

We implement appropriate safeguards to protect your personal data from unauthorized access, misuse, or alteration. Payment information is encrypted and handled by trusted PCI-DSS-compliant gateways.

5. Data Retention

We retain data only as long as necessary to fulfill order and legal obligations. Thereafter, it is securely deleted or anonymized.

6. Sharing of Information

We do not sell or rent personal data. We may share limited data only with:

• Payment processors – for secure transactions
• Delivery partners – to fulfill orders
• Service providers – for hosting, analytics, or support

All such partners are bound by confidentiality and data protection obligations.

7. Your Rights

You have the right to access, update, or delete your data and to withdraw consent for marketing. For such requests, contact us at
support@onlinecakestudio.com or via WhatsApp at
+91 75500 11381.

8. Third-Party Links

Our website may include links to third-party websites such as payment gateways or social media. We are not responsible for their privacy practices. Please review their policies before providing personal information.

9. Children’s Privacy

We do not knowingly collect information from persons under 18 years of age. If you believe a child has shared data, please contact us for removal.

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with the updated effective date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your data: